Frequently Asked Questions (FAQs)

Easy Read and Plain English are both simplified document formats that are designed to make information more accessible and easily comprehensible for a wide audience, including people with disabilities, people with low English literacy, people with cognitive decline and Culturally and Linguistically Diverse (CALD) people. For more information, read our article here.

While both Easy Read and Plain English have overlapping stylistic features, they differ in their target audience. While Easy Read documents are primarily used by individuals with low literacy levels or learning disabilities, Plain English documents can be used by anyone, and is simply a way to condense typically technical information and make it easy to understand. For more information, read our article here.

Yes, we can follow any branding and use your logo while making your document compliant with recognised Easy Read/Plain English guidelines.

Yes! All of our illustrations are designed by our in-house design team, all with inclusivity and accessibility at the forefront.

Basically any resource can be transformed into Easy Read or Plain English, including reports, presentations, submissions, brochures, guides, letters, forms, posters, strategies, policies, web content, instructions and more. We encourage translating your organisation’s most relevant, public resources.

Our team at easyread.tech has Easy Read/Plain English developers, creative graphic designers, marketing / content specialists, and multimedia designers. Our team will support your organisation to ensure that your resources are accessible by your target audience, while maintaining your branding.

Easyread.tech takes your privacy very seriously, and all our practices are compliant with the Privacy Act 1988 (Cth) and the Australian Privacy Guidelines. All your documents will be treated with strict confidentiality, and we are transparent about the information that will be collected from you. For more information, please read our privacy policy, or reach out if you have any concerns.

If you would like your resource user-tested by a forum of people with disabilities, please let us know and we can facilitate this.

In our initial meetings, we will work with your organisation to identify the target audience of your publication and the key messages and information you want included. After we have received your document(s), our first step involves reviewing the written text and extracting the key information, and transforming them into simple sentences. We also try and categorise information appropriately under relevant headings, and identify any words that will have to be defined, or any further context or assumed knowledge that should be explained. Simultaneously, we will develop a list of illustrations that the resource would require, and send it off to our illustrations team to develop any new ones that do not exist in our library already. Once the text has been finalised and reviewed, the graphic design team will design the document in compliance with the minimalistic Easy Read style and format, and any organisational branding. Once compiled, the team will deliver the document to your organisation for review. After any changes have been made, the document will either be finalised and delivered to your organisation to distribute, or it will be reviewed by a forum of people with disabilities, before being finalised.

In our initial meetings, we will work with your organisation to identify the target audience of your publication and the key messages and information you want included. After we have received your document(s), our first step involves reviewing the written text and extracting the key information, and transforming them into simple sentences. We also try and categorise information appropriately under relevant headings, and identify any words that will have to be defined, or any further context or assumed knowledge that should be explained. Once the text has been finalised and reviewed, the graphic design team will design the document with any relevant illustrations and organisational branding. Once compiled, the team will deliver the document to your organisation for review. After any changes have been made, the document will be finalised and delivered to your organisation to distribute.

It depends on the scale of your project, but for a small resource of around ten (10) pages, our certified team can take a week (7 business days) to complete it. All projects are quoted on a case-by-case basis. Please speak to our team for any urgent projects.

For Easy Read translation, our services are quoted at $150 per page.

For Plain English translation, our services are quoted at $120 per page.

Larger projects will attract a project administration fee to cover costs such as scoping meetings, discussions, presentations, review meetings, etc.

Please speak to our team if your digital resource is required to be WCAG compliant.

Certainly! Please speak to our team if you would like to request custom illustrations.